Stratedigm, Inc. today announced the opening of three more customer support centers in Southern California, North Carolina, and New Jersey in addition to its existing support centers in Northern California and Massachusetts.
“The addition of three more customer support centers across the US coupled with our leading edge remote diagnostics technology enables us to continue offering our customers excellent support and prompt response as our user base grows. This is consistent with Stratedigm’s goal to provide not only the best analyzers with the highest sensitivity and resolution on the market, but also unparalleled customer support and service,” noted Shervin Javadi, Stratedigm’s CEO and Co-founder. “Our goal is to connect each customer with a highly qualified service engineer within seconds of calling our service line, rather than having them maneuver through a maze of dialing numbers only to be asked if their instrument is plugged in,” he added.