Whether you celebrate Halloween, Guy Fawkes Day, or Día de los Muertos, spooky and scary things are right around the corner!
One thing that should not be scary is moving your lab. We know transporting research equipment can be a daunting task but fear not! When it comes to relocating your Stratedigm instrument(s), we are here to put your mind at ease. Our products are engineered to be compact, reliable, and robust. With design like this, packing is easy and transport doesn’t require a moving truck or any special equipment. Once you are settled into your new lab, we can have you back up and running on average in less than 2 days. Please remember though, it is important that our field service engineers are the ones who disconnect, pack, and reinstall your instrument. Doing it yourself risks damage and will void any warranty you have in place. Our service staff are trained to make the process as smooth as possible from box-up to install. And over the past few months, we successfully assisted several customers who were relocating their labs and helped them get back to their research as quickly as possible!
Never the ones to shy away from a challenge, back in July of this year, we even moved our headquarters (including our manufacturing) to a new, larger facility. We are proud to say that we kept manufacturing on track and provided continuous, uninterrupted service for our customers.
So, if you or your lab are moving, contact us and we would be happy to help make the process as painless as possible.
We hope you and yours have a happy and safe holiday season ahead!