Stratedigm's Commitment to Customer Support
Service and Warranty
Our commitment to serve your flow cytometry needs extends to the care and maximizing uptime. We offer a fully comprehensive warranty during the first year of ownership that is included in the system cost. We also have extended service plans that ensure the future top performance of your investment for years to come.
Installation
When a Stratedigm system is delivered and installed, qualified engineers will ensure every deliverable, working detail and metric meets our strict criteria and performance based on traceable standards and documented procedures.
Training
Hands-on training is included with each Stratedigm instrument. Training courses are held at your facility or at Stratedigm's headquarters in Silicon Valley, CA. Our training courses focus on your critical applications and are designed to help you become proficient and autonomous with our systems in your environment. Our goal is to provide you with the skills needed to get you up and running within hours!
Customer Support
877.801.6098 ext. 2
support@stratedigm.com
Contact Support
Please complete this form and select the Submit button. A Stratedigm representative will get back to you within 24 hours.
